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Cancellation Policy of Ship24hr

Effective as of 18-Oct-2023

1. Order Cancellation

  • Customers wishing to cancel an order should contact our customer support team immediately.
  • Cancellation requests will be evaluated on a case-by-case basis, considering factors such as order status and shipment preparation.
  • Cancellations after order processing or shipping may incur fees or penalties.
  • Our customer support team will guide you through the cancellation process and inform you of any applicable charges.

2. Shipment Cancellation

  • To cancel a scheduled shipment, please notify us with adequate notice.
  • The specific cancellation timeframe and any fees or penalties will depend on the nature of the shipment and existing agreements or contracts.
  • Our customer support team will assist you with the cancellation process and provide all necessary information.