Refund Policy of Ship24hr

Effective as of 18-Oct-2023

1. General Guidelines for Refunds

  • Refunds are issued using the original payment method, unless an alternative arrangement is agreed upon.
  • Refunds are processed within 30 days of approval.
  • Each refund request will be assessed on its individual merits in accordance with our policies.

2. Refund Eligibility

  • Eligibility for a refund is determined by our customer support team, based on the specific circumstances of each case.
  • Refunds are generally applicable for cancellations made before order processing or shipping.
  • Fees or penalties incurred due to late cancellation may be deducted from the refund amount.